Privacy Policy

Privacy Policy — ARTEMIS

Privacy Policy

We collect
what we need.
Nothing more.

Transparency is not just a word we use on the Sponsor page. It applies here too. This policy explains, in plain language, exactly what data Artemis collects, why we collect it, what we do with it, and what rights you have over it.

We are a Swiss association. Our data practices comply with the Swiss Federal Act on Data Protection (nLPD, in force since September 2023) and, where applicable, the European General Data Protection Regulation (GDPR).

📄 Last updated: February 2026 · Version 1.0

01

Who we are & how to reach us

Controller identity

Artemis Association for Animals is a Swiss non-profit association constituted under Article 60 et seq. of the Swiss Civil Code. We are the data controller for all personal data collected through this website and through our sponsorship, NGO partnership, and professional services operations.

Registered address: Switzerland
Website: www.assoartemis.org
Data protection contact: protocol@assoartemis.org

For any question relating to this privacy policy, to the data we hold about you, or to exercise any of the rights described in Section 07, write to us at protocol@assoartemis.org. Your message will be read personally by one of the two founders. We respond within five business days.

We have no data protection officer, no legal department, and no automated reply system. When you write to us about your data, a human being reads it and a human being replies. That is by design.

02

What data we collect and why

Data categories & purposes

We collect only the data that is strictly necessary to operate our platform and fulfil our commitments to you. We do not build profiles, we do not sell data, and we do not collect data speculatively.

Data collected Why we collect it Source
Name & email address To process your sterilization sponsorship, send your certificate, and deliver follow-up documentation (vet photo at 60 days, colony update at 6 months) You, via the sponsorship payment process
Payment data To process your €49 sponsorship payment. We do not store card numbers — payments are handled entirely by Stripe, our payment processor You, via Stripe checkout
Contact form data
(name, email, topic, message)
To respond to your enquiry. Messages are sent directly to our inbox and not stored in any database beyond our email system You, via the contact form
NGO application data
(organisation name, country, contact name, programme description)
To assess NGO partnership applications and, if approved, to onboard and manage the partnership You, via the NGO application form
Professional enquiry data
(name, company, role, email, message)
To respond to hotel, municipality, and company enquiries and progress professional partnerships You, via the professional enquiry forms
Technical data
(IP address, browser type, pages visited, visit duration)
Website security, spam prevention, and aggregate analytics to understand how our content performs. This data is not linked to any individual identity Automatically, via WordPress and our hosting provider
Cookies Essential site functionality and, where consent is given, anonymous traffic analytics. See Section 06 for full details Automatically, via your browser

We do not collect sensitive personal data (health information, political opinions, religious beliefs, racial or ethnic origin, or biometric data) at any point. We do not collect data from or about children under the age of 16.

03

Legal basis for processing

nLPD & GDPR compliance

Under both the Swiss nLPD and the EU GDPR, we are required to identify a legal basis for each category of data processing. Our processing rests on the following grounds:

Processing activity Legal basis
Sending your sponsorship certificate and follow-up documentation Contract performance — necessary to fulfil the sponsorship you purchased
Processing your payment via Stripe Contract performance — necessary to complete your transaction
Responding to contact and enquiry forms Legitimate interest — you initiated the contact; we have a legitimate interest in responding
Managing NGO and professional partnerships Contract performance — necessary to operate the partnership agreement
Essential website cookies Legitimate interest — necessary for the basic functioning of the site
Analytics cookies (where used) Consent — only placed after you accept via our cookie consent tool

We do not rely on consent as a legal basis for processing that is necessary to deliver a service you have purchased. We will never make a service conditional on consent to optional data processing.

04

How long we keep your data

Retention periods

We keep your data for as long as is necessary to fulfil the purpose for which it was collected, and no longer. Where Swiss or applicable EU law imposes minimum retention periods, we comply with those obligations.

Data type Retention period Reason
Sponsorship records (name, email, payment reference, documentation sent) 10 years from the date of sponsorship Swiss accounting and legal obligations for financial records
Contact form messages 2 years from the date of contact, unless an ongoing relationship develops Sufficient to resolve any follow-up questions; deleted thereafter
NGO application data (approved partners) Duration of the partnership + 3 years after termination Contractual and operational necessity
NGO application data (declined applications) 6 months from our decision Sufficient to respond to any query about the decision; deleted thereafter
Professional enquiry data (active partnerships) Duration of the partnership + 3 years after termination Contractual and legal necessity
Professional enquiry data (no partnership concluded) 1 year from the last contact Deleted once no longer relevant
Technical / server log data 90 days Security monitoring; automatically deleted
Analytics data (anonymised) 26 months (standard analytics cycle) Anonymised data cannot identify you; retained for traffic analysis

When data reaches the end of its retention period, it is deleted from our email systems and any associated records. We do not archive data “just in case.”

05

Who we share your data with

Third parties & processors

We do not sell your data. We do not share your personal data with advertisers, marketing platforms, or data brokers. We share data only with the third-party service providers who help us operate the platform, and only to the extent necessary for that purpose.

Third party Purpose Data shared Location
Stripe Payment processing for sponsorships Name, email, billing information. Stripe does not share payment card data with us USA / EU (Stripe is GDPR-compliant and nLPD-adequate)
Web3Forms (if used) Contact form routing to our inbox Name, email, message content — forwarded to our email and not stored beyond transit EU-region servers
WordPress / hosting provider Website hosting and CMS Technical data (IP, browser) processed in server logs Dependent on hosting provider — see your hosting provider’s privacy policy
Analytics provider (if activated) Anonymous website traffic analysis Anonymised, aggregated browsing data. No personal identifiers shared EU-region servers where possible

We do not share your personal data with our NGO partners or professional partners unless you have specifically authorised us to do so (for example, if you contact an NGO directly through our platform). Sponsorship documentation sent to you is produced and sent by Artemis, not by the NGO directly.

On international transfers: Where data is processed outside Switzerland or the EU/EEA, we ensure that appropriate safeguards are in place — either through adequacy decisions, Standard Contractual Clauses, or other mechanisms recognised under the nLPD and GDPR. Stripe, our payment processor, maintains GDPR compliance and is considered adequate under Swiss data protection law.

06

Cookies & analytics

What’s on your device

Cookies are small text files placed on your device by your browser. We use them sparingly and only for the purposes described below.

Cookie type Purpose Consent required Duration
Essential / functional WordPress site functionality — session management, security tokens, consent preference memory No — strictly necessary Session or up to 1 year
Payment (Stripe) Stripe sets cookies during the payment process to prevent fraud and ensure transaction integrity No — necessary for the service you requested Session
Analytics Anonymous traffic analysis — which pages are visited, how long, which links are clicked. No personal identification Yes — only placed after consent via the cookie banner Up to 26 months
Marketing / tracking We do not use marketing or advertising cookies. We do not run ad campaigns or retargeting. N/A — not used N/A

You can manage or withdraw your cookie consent at any time via the consent tool that appears at the bottom of the page. You can also configure your browser to refuse all cookies or to alert you when cookies are being placed — though doing so may affect some site functionality.

We do not use advertising platforms. Artemis products are free of advertising and we do not allow third-party advertisers to place cookies or tracking scripts on this website. What you read here is what you get.

07

Your rights

What you can ask us to do

Under the Swiss nLPD and — where it applies to you — the EU GDPR, you have the following rights in relation to your personal data. We take these rights seriously and respond to all valid requests within 30 days.

Right of access

You can ask us what personal data we hold about you, how we use it, and with whom we share it. We will provide a copy free of charge.

Right to rectification

If the data we hold about you is inaccurate or incomplete, you can ask us to correct it. We will do so promptly.

Right to erasure

You can ask us to delete your personal data. We will comply unless we are required to retain it for legal or contractual reasons (for example, financial records required by Swiss accounting law).

Right to restriction of processing

You can ask us to limit how we process your data — for example, while a dispute about its accuracy is being resolved.

Right to data portability

Where processing is based on consent or contract and carried out automatically, you can ask us to provide your data in a structured, machine-readable format.

Right to object

Where we process your data on the basis of legitimate interest, you can object. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

Right to withdraw consent

Where processing is based on your consent (such as analytics cookies), you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Right to lodge a complaint

If you believe we have handled your data unlawfully, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) at edoeb.admin.ch, or with the supervisory authority in your country of residence if you are based in the EU.

To exercise any of these rights, write to us at protocol@assoartemis.org. We may ask you to verify your identity before processing a request — to protect your data from unauthorised requests. We will never charge a fee for standard requests.

✉️  Exercise a right — protocol@assoartemis.org

08

Security

How we protect your data

We take reasonable and appropriate technical and organisational measures to protect your personal data against accidental loss, destruction, alteration, unauthorised disclosure, or access.

Specifically: our website uses HTTPS encryption for all data in transit. Payment data is handled entirely by Stripe, who operate under PCI DSS Level 1 compliance — the highest level of payment security certification. We do not store payment card numbers. Access to our internal systems is restricted to the two founders and protected by strong authentication.

We are a small organisation. We do not operate data centres, maintain large databases, or process data at scale. The simplicity of our operations is itself a form of data minimisation — fewer systems means a smaller attack surface and fewer places where data can be lost or misused.

If a data breach occurs that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority as required by applicable law — without undue delay and no later than 72 hours after becoming aware of the breach.

09

Changes to this policy

How we communicate updates

We may update this privacy policy from time to time — to reflect changes in our operations, changes in the law, or feedback from users. When we do, we will update the version number and the “last updated” date at the top of the page.

If the changes are material — meaning they significantly affect your rights or how we process your data — we will notify active sponsors and partners directly by email before the changes take effect, giving you the opportunity to review them and, if necessary, to exercise your rights.

We will not retroactively apply a new policy to data that was collected under a previous version without your explicit consent. The version of this policy in effect at the time your data was collected is the one that governs how we use it.

The current version of this policy is Version 1.0, published in February 2026. All previous versions are available on request by writing to protocol@assoartemis.org.

Questions?
Two people. One inbox.

This policy was written by us, for you — not by a legal team for a regulator. If something is unclear, if you want to exercise a right, or if you simply want to know what we hold about you, write to us. We read everything and we answer everything.